WE ARE MONTANA PHONE

Because Communications Matter

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Responsive

There is no lag time for return calls or follow up emails. We take a personal approach that produces results. From the simplest task to the biggest business challenge, we respond to your requests quickly.

Expert

With over 25 years of experience in the phone, data and voice industry, we have the knowledge to support all facets of business telecommunications—from legacy systems to the most current technology.

Consultative

We've learned that listening is imperative to designing the best solution for your individual business needs, so we advise based on your desired goals and objectives, not ours.

The Montana Phone Difference

  • In a world where everything is a check box on the internet to get what you want or need, we take a very different approach. For us ... it's personal. We know how imperative your voice systems are to the success of your business operations. As a locally owned and operated business with over 30 years of experience providing old school customer service methodology combined with new innovative products and services allows us to focus on the best model for your success.
  • We don't take a formulaic approach. We ask questions, listen to the answers and provide what is the best plan and product mix to support your success. On top of that we are your "go to" for any questions or service needs. We don't pass you off to the next guy or company. We take care it.
  • From introduction to installation and beyond—we are here for you. We aren't just a phone company. We're your business partner.

I've had the honor and privilege of working with Jayme Branson … and have really come to appreciate his commitment level to the success of his customers. We've worked on several projects together, some that are complex in nature …. Other projects have been quick turn-ups under the pressure of meeting critical deadlines. In all instances, customers have been delighted with the solutions we've provided and our ability to execute against plan. Not only is Jayme a seasoned telecom executive, but he's transparent, accountable and operates with the highest level of integrity.”

—Dennis Burton | Blackfoot Telecommunications Group

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About Montana Phone

Voice, Data and Business Phone providers that all say the same thing and provide similar service. Montana Phone could too. But we don't.

Montana Phone isn't just another "phone company". We are a "people company". With technology looming in on every single thing we do each day, it's been easy to forget that there's a human element to business practices. We haven't forgotten. And in fact, we proudly integrate old fashioned business ethics and practices into a new and ever changing communications climate. From personal visits to listening to YOUR business needs (not ours) to developing a customized solution (not cookie cutter) for your voice, data and phone needs to being there with you for service requirements, we are with you.

Your business can't afford to have a moment of downtime within your system. We know it. We live it. We provide end-to-end solutions for voice and data connectivity needs. From hardware to Phone lines to Data needs to Voice infusion to service and management, they ensure all facets of your business phone solutions are working properly. With over 25 years experience working with clients corner to corner in Montana, we become an integral part of your business fabric so you don't miss a minute of critical communications.

Because connectivity matters.

Jayme Branson

Owner

I LOVE working with our clients helping them solve communications issues and coming up with innovative ways they can serve their clients! Our customers sign our paychecks. While we are busy taking care of our clients voice and data needs, they can be busy taking care of their clients!

Solutions

  • Business Phone Systems
  • Hosted VOIP and IP Phones
  • Internet Bandwidth
  • IT Managed Services
  • Analog, Digital, IP and SIP Lines
  • Reporting, Recording and Call Center Software
  • Cloud Backup & Hosted Email
  • Managed Voice Services
  • SD-WAN

Services

Carrier Services and Auditing

Our trained team of carrier services people can help you upgrade, downgrade, and order new services. Additionally, we can help you decipher your bills, services, and circuit ID's while putting that information into a clear and understandable format.

Consulting

We have skilled associates that can help you position your company for making changes on upgrades, service provider changes, technology enhancements or fork lift migrations.

Planning and Design

We can assist you in planning for upgrades, migrations, new systems, consolidations, and moves.

Installation & Repair

We have our core team plus contractors corner to corner in Montana available to help you with your telecommunication installation and repair work.

Managed Services

Whether you have 1 or 100 locations, we are here to help manage your voice and IT networks in order for you to focus on serving your clients and running your business.

I have worked with Jayme and his team while at two separate companies and on separate phone issues. While at the first company, Jayme impressed me so much with his exceptional personality and work ethic that I highly recommended him when I transferred to a new company. Jayme and his team are always ready and willing to answer any questions that may come up at any time of the day. They stand behind their work and are a pleasure to work with. ”

—Brenda Redfield | Columbia Grain

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Send us a Message

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Contact Info

3700 South Russell, Suite 108
Missoula, MT 59801

406-532-1640

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Testimonials

I have worked with Jayme at Montana Phone on dozens of projects. I have always been impressed with his technical knowledge of the equipment and services included in every installation. I have been even more impressed with his professional, friendly, and helpful ways of working with clients. From the most basic end user to the IT staff to the Administration, Jayme seems to be able to communicate effectively with everyone.”

Chris Richard—Owner, Communication Resources

Jayme Branson has been a life saver to us here at Triple Creek Ranch on many occasions. Not only is he a wealth of knowledge, he is also the kind of person that goes above and beyond to help his customers when needed. Jayme offers the best customer service you could ask for.”

Sheri Hurless—Triple Creek Ranch

I would recommend Montana Phone to anyone. They helped us solve a problem with our old system. We had 5 different office locations in 3 different states. This required us to have 5 different providers. Not only was this confusing it was costing our company a lot in monthly charges. Montana Phone came in and met with us and truly got to know our issues. They then suggested we work with a local carrier/provider that took our 5 different carriers and turned them into a simple billing structure. Not only did it simplify our billing, it lowered our bill from over $1500 a month to $525 a month. If your company is looking for a group that will think outside of the box to help your company simplify your phone/internet service, give them a call.”

Dan Wolsky—Owner, Western Pacific Claims

We recently completed a major building project that included an entirely new K-12 school, demolition of the old elementary and high school, and some renovation on our shop and gymnasium. Part of that project was a new phone system ... Montana Phone was very easy to work with. Jayme, Kade, and Chris were very fast, professional, and reasonably priced. Our phone system works wonderfully and I would highly recommend giving them a call to help with any of your phone system needs”

Larry Markuson—Superintendent, White Sulphur Springs School District 8

Montana Phone has been competent, reliable, and economical for all of our telephone service needs. They helped us design our infrastructure, install the entire system, train the staff, and troubleshoot and maintain the equipment. This honest, hardworking, local company brings quality and confidence to every project.”

Elaine Higuera—IT Manager, Target Range School

I've always enjoyed working with Jayme, because regardless of the situation at-hand, he is professional and makes sure that his customers are being treated fairly. I'm confident in his technical ability to resolve complex issues, and he's always one that can be counted on during times of crisis.”

Bill Dudas—Channel Account Manager, Spectralink

Jayme typically can answer my question on the first phone call. If he doesn't answer, my phone call is returned within hours not days, the question is answered and the problem is solved. Montana Phone is great to do business with – very responsive, very knowledgeable, very customer service focused and highly recommended.”

Karen Walsh Town—Executive Vice President, Branch Manager, Ruby Valley Bank

Jayme and Montana Phone handled the install of our new phone system when we switched from The Connect Group. They were able to work with Three Rivers and solve several issues in our Ennis office to make sure the service we receive is of high quality. It is wonderful to be able to rely upon one source for our two most rural offices.”

Ashley Grassa—Executive Administrator, PureWest Real Estate

Montana Phone and Jayme Branson have been instrumental in keeping our Avaya phone system up to date and running smoothly. We had a crisis where the voicemail server went down and Jayme and his team were able to help get us back online within hours. I really cannot say enough about the support, expertise and management that Montana Phone has provided Park County and the City of Livingston in the last 5 years.”

Erica Hoffman—GIS/IT Manager, Park County

As the newly appointed CIO for Pacific Steel & Recycling, I was faced with updating technology for a company that had fallen behind over the past few years. As part of our new strategy, we identified a need to upgrade and enhance what was an undersized, unsecured, and poorly performing enterprise network. This included both private and public networking across nine states and forty-two branches.

I engaged Jayme Branson early in the process where he proved to be a trustworthy and reliable resource to Pacific Steel & Recycling. Jayme worked with my team to determine network requirements around scale, security, and reliability and provide a fair and balanced comparisons of the incumbent and optional solution provider. His feedback and experiences with both providers were critical in helping us make our final decision to implement a new network and replace our incumbent provider.

Jayme has continued to be a tremendous asset to my team. He has demonstrated a willingness to learn about Pacific Steel & Recycling and our unique challenges; then provide unbiased and reliable feedback to us. I highly recommend Jayme Branson to any technical organization.”

Rick Carl—Chief Information Officer, Pacific Steel & Recycling

I would highly recommend Montana Phone. Jayme saved our small business a significant amount of money by taking the time to visit with me several times onsite and talk through step by step how we were using our phones and what we would need in the future to accommodate growth. He advised and presented choices that best served our needs and were cost saving.”

Angie Everett—Practice Administrator, Northern Rockies Physical Therapy

When we were looking for a new phone system, went with Montana Phone. Jayme Branson was extremely helpful in helping us pick the right system and service. From the beginning to the end and even now they are prompt, extremely knowledgeable and friendly. The system installation was fast and with no problems. Jayme always goes above and beyond in helping us with anything we ask. I would recommend this company to anyone looking to upgrade or change out their system.”

Jean Rieden—Professional Development/Membership/IT Director, Montana Society of CPAs

Montana Psychiatry has used the services of Jayme Branson at Montana Phone for many years. As a small office we appreciate Jayme's quick response and professionalism. Montana Phone has supplied our ever-growing office with technical support, equipment maintenance and reliable service.”

Heather Watts—TMS Technician, Montana Psychiatry, PLLC

Montana Psychiatry has used the services of Jayme Branson at Montana Phone for many years. As a small office we appreciate Jayme's quick response and professionalism. Montana Phone has supplied our ever-growing office with technical support, equipment maintenance and reliable service.”

Heather Watts—TMS Technician, Montana Psychiatry, PLLC

Jayme Branson has served as our phone system representative for over 10 years. Jayme has a tremendous amount of knowledge in the industry and has always guided our organization in the most cost effective, technically appropriate direction. Whether it is a full system replacement or a small upgrade, Jayme is always responsive and extremely helpful in making sure the system runs at peak performance with minimal downtime. I would highly recommend using Jayme and Montana Phone for your phone system or carrier service's needs.”

Amy J. Jenks—CIC, CISR, Vice President of Operations, Montana Bankers Association

Montana Phone upgraded our phone system from a very old system about a year and half ago. They set us up with a reliable system that has worked well for our company. They were professional, prompt and pleasant to work with. Recently we hired more employees and needed to expand our system and buy more phones and Jayme and the team at Montana Phone met all our needs and answered all our questions. They went above a beyond with talking with our IT provider and scheduling for wiring for us. I am glad we chose Montana Phone and look forward to working with them when needed.”

Kristi Coleman—Office Manager, MMW Architects

When we took over the operation of two large grocery stores in Missoula, Jayme was an invaluable resource. He spent a couple days reviewing our accounts, and made several recommendations that allowed us to operate much more efficiently. He is very familiar with the market and was able to put us in contact with the right people very quickly. He saved us a lot of money and time – it would have been very confusing without him.”

Bob Hasquet RPh—Missoula Fresh Market

Montana phone is a business partner that I can rely on. We all work with vendors of varying levels and abilities, but Montana Phone is truly a trusted partner. Whenever we have a problem or change the team at Montana Phone are immediately responsive and follow through until the end. They understand the industry and they understand my company's needs. When there are better options for my company that we are not aware of, Montana Phone has been the initiator to make sure we know about the benefits, costs, risks, and rewards of available options. I recommend Montana Phone to all my contacts.”

Clint Summers—Senior Vice President of Brand and Technology, Missoula Federal Credit Union

Montana phone is our first place to call for all of our Telecommunication/Data needs. They have always been there for us whether we have a new project or when we need system support. They have the ability to think outside the box for project planning. They are the only telecommunication provider we use and will keep using for our 5 locations throughout the northwest.”

Steven Davidson—Director of IT, Mesa Systems Inc.

Montana Phone has been great to work with at every step. Whether it be new installs, upgrades or support. Jayme and his team are always available to assist with any questions that we have in regards to hardware, software, or licensing. We have partnered with Montana Phone for many years and look forward working with them for many years to come.”

Tyler Bracken—IT Systems Manager, Mergenthaler Transfer & Storage

I have worked with Jayme over the last 20 years and have found that he is a dedicated professional focused on providing effective business solutions to his customers. He is knowledgeable, creative and continually focused on providing exceptional customer service. I would recommend Jayme without hesitation and I trust that he will provide you a complete business solution.”

John Hubley

Jayme has been a great help with getting our new phone system in place and always helpful whenever we need remote support.”

Bonnie Jones—Owner, Grain Maker

We recently had a new Avaya IP Office PBX system installed at our facility. Since then, it has worked immaculately. It's easy to use and the PC interface is very user friendly. Montana Phone did exactly what they said they were going to do and they did it in a timely manner. On the day of our cut over, Jayme was efficient, he answered all our questions and he did an excellent job with training and follow-up. It was a pleasure working with Montana Phone and I would not hesitate to deal with them again.”

Melvin Scott III—Chief Technology Officer, Fort Peck Assiniboine & Sioux Tribes

I have had the pleasure of working with Jayme on two corporate Avaya designs and installations. Jayme's experience and knowledge of the Avaya system made both projects from installation through the fifth year of ongoing account management very successful.”

Bret Richardson—Flathead Consulting Group LLC

First Montana Bank has been proud to call Jayme Branson of Montana Phone our telecommunications partner for over 14 years. Whether we are making strategic decisions regarding our telecommunications projects or are troubleshooting an issue, Jayme has always gone beyond the expected level of customer service to meet our needs. Jayme and Kade Branson are knowledgeable, professional, and highly responsive. In short, their service is outstanding and we would recommend Montana Phone without reservation.”

Lisa J. Corrigan—EVP/Retail Banking & Technology, First Montana Bank

Our company has worked with Jayme Branson for over 20 years. He has always been our go-to guy for communications. Jayme is responsive, knowledgeable and approachable. We are very pleased with our relationship with Jayme.”

Mary Cox—Assistant CIO, Energy West

We were at the point with our old system where everything was failing and we couldn't get parts anymore and I really wanted to go with a local business that I could talk to someone when I needed help. That's when I found Montana Phone. Jayme and Cody were both so helpful answering all my questions and helping me to decide which system was correct for our business. They have been here ever since helping if problems arise or we need more phones, etc. I would highly recommend them.”

Mandie Jessop—Donaldson Bros. Ready Mix, Inc.

Jayme and his team at Montana Phone have been an integral part of our business strategy. Montana Phone has helped us keep up with dramatic growth in our current offices as well as our expansion to new offices throughout Montana and Wyoming. Whether it is phones or bandwidth solutions, we feel like Jayme is an extension of our company.”

Corey McGreevey—Chief Financial Officer, Dick Anderson Construction

No surprises... start to finish. Montana Phone explained all equipment options and capabilities, allowed me to select the best fit, and programmed and installed all equipment to the exact specifications we discussed. No hassles... even through installation.”

Jim Ramsey—Owner, Deals on Wheels

The team at Montana Phone has helped us advance our technology to new heights. I was exhausted trying to navigate the mazes of telecom providers who didn't seem to understand the needs of our business. Even worse, the customer service they provided was comparable to hiding your head in the sand until the issue resolved itself. Jayme and his team helped us regain the control and transparency we needed in our network, as well as eliminate the stress of dealing with sales representatives who didn't understand the products they're selling. We have new providers who care about our success, and often notify us about problems before our users report issues. The stress relief alone is worth having this team in my corner. Our WAN and phone services are now faster, redundant and more reliable, we're saving nearly $500,000 over the life of our service contracts.”

Larry P. Ziler—IT Director, Crowley Fleck PLLP

The team at Montana Phone has helped us advance our technology to new heights. I was exhausted trying to navigate the mazes of telecom providers who didn't seem to understand the needs of our business. Even worse, the customer service they provided was comparable to hiding your head in the sand until the issue resolved itself. Jayme and his team helped us regain the control and transparency we needed in our network, as well as eliminate the stress of dealing with sales representatives who didn't understand the products they're selling. We have new providers who care about our success, and often notify us about problems before our users report issues. The stress relief alone is worth having this team in my corner. Our WAN and phone services are now faster, redundant and more reliable, we're saving nearly $500,000 over the life of our service contracts.”

Larry P. Ziler—IT Director, Crowley Fleck PLLP

Working with Jayme and Montana Phone has truly been a pleasure. Very fast to respond and take care of our needs. Over the phone or onsite, they truly care about their customers and their service. Thank you, Jayme and team, for providing us with great service and great customer service.”

Josh Jones—Missoula YFC/City Life Community Center

I've had the honor and privilege of working with Jayme Branson over the past two years and have really come to appreciate his commitment level to the success of his customers. We've worked on several projects together, some that are complex in nature that required a seamless integration of services. Other projects have been quick turn-ups under the pressure of meeting critical deadlines. In all instances, customers have been delighted with the solutions we've provided and our ability to execute against plan. Not only is Jayme a seasoned telecom executive, but he's transparent, accountable and operates with the highest level of integrity.”

Dennis Burton—Business Development Manager, Blackfoot Telecommunications Group

As we looked to upgrade our phone system a few years ago, Jayme at Montana Phone was recommended to us. We got in contact with Jayme and he helped guide us through the process of picking the right equipment, the right setup and getting us the best deal possible. Jayme then took care of transferring our service to the right product and carrier services company, setting up and installing the new phone system and training us how to use it. Since then, he has provided great customer service in helping us make adjustments to the system as we have grown and changed offices, as well as, helping us out in our times of need when services were disrupted or equipment failed. I can honestly say that Jayme feels like part of our team here at Bison and not an outside contractor. We highly recommend Jayme and Montana Phone.”

Erik Anspach—Chief Financial Officer, Bison Engineering, Inc.

We have been with Montana Phone over three years. We moved from an analog system to an VOICE/IP Network. During Phase 1 Jayme and his staff helped us design a phone system that would help us handle the high volume of traffic. During Phase 2, before the actual cutover from old to new system, we had scheduled hours of training for our staff of 40. With Phase 3 Jayme completed the cutover to the new system at night so the next business day would be business as usual.

Jayme and his people stayed with us for the rest of the week providing support if we were to need it. We made a few changes but the process was seamless and we love our new system. In the time following the installation, Jayme has helped us keep the system software up-to-date. Montana Phone is like an extension to our Technical Support Department. We can call on them for help and they are quick to respond.”

George Balich—Network Administrator, Billings Federal Credit Union

I have worked with Jayme Branson for over 8 years and he goes the extra mile when we call him. We have over 1000 employees and 40 offices deployed all over the state of Montana. Jayme and his many engineering resources have helped us build a centralized phone system, MPLS Data Network for our EMR and Voice Solution, Automatic Failover on our Network connections, free unlimited long-distance services, and audio and video conferencing.”

Wendall Smith—IT Systems, AWARE Inc.

Montana Phone has been an outstanding business to work with regards to our new phone and speaker system throughout Alberton School. The employees at Montana Phone were professional, efficient, and above all their positive relationship with our office staff was superior. They went above and beyond to assure the administration, staff and school board were satisfied with the service and product provided.”

Steve Picard—Alberton School

Contacts

3700 South Russell
Suite 108 59801
Missoula, Montana, 59801
Phone: 406-532-1640






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